Terms of Use

These Terms form an agreement between you and Joshua White, trading as Surthrive. For any question about these Terms, contact contact@surthrive.app.

You must be at least 18 years old to create an account. You agree to provide accurate account information and to keep your account credentials reasonably secure.

Surthrive provides self-reflection and wellbeing tools including:

• Daily Check-Ins
• a private Journal
• regulation tools
• Motivation content
• self-discovery tools
• Community
• milestone tracking

Surthrive is not:

• therapy
• psychological treatment
• medical care
• crisis intervention
• diagnosis
• a substitute for professional healthcare

Content is provided for general self-reflection, educational and wellbeing purposes. This disclaimer does not affect any rights you have that cannot lawfully be excluded.

Surthrive is not an emergency service. If you believe you or another person is in immediate danger, contact your local emergency services or an appropriate crisis service. We do not monitor Journal, Community or Support messages around the clock, so please do not rely on Surthrive to respond in an emergency.

Assessments and self-discovery features:

• are reflective tools
• may use scoring frameworks
• are not diagnoses
• should not be used to diagnose another person
• cannot determine compatibility
• cannot predict relationship outcomes

Surthrive does not guarantee:

• reconciliation
• recovery within a particular time
• that no contact is correct for every situation
• another person’s response or behaviour

You remain responsible for your own relationship and personal decisions.

You are responsible for your account, for keeping your credentials secure, for providing accurate information, and for reporting any suspected unauthorised access.

You retain your rights in the content you create, including your Journal. You grant Surthrive and its service providers the permissions reasonably necessary to host, process, secure, back up and deliver the service to you. You own your Journal. We will never publish your private Journal content.

You retain rights in your Community contributions but grant Surthrive a limited licence reasonably necessary to host, display, moderate, reproduce within the Surthrive service, and technically process the contribution. When you post in Community, you give us permission to display your post in Surthrive, and to share it elsewhere only with your permission. We will not use your posts for commercial purposes outside Surthrive. External redistribution requires the relevant author permission or another lawful basis.

You must not post:

• harassment, hate, threats, or violence encouragement
• self-harm encouragement, sexual or unlawful material
• identifying personal information about others without authority
• stalking or doxxing content
• scams, spam, or infringing content
• harmful impersonation

Surthrive may moderate, reject or remove Community content in accordance with the Community Guidelines.

Community posts reflect personal experiences. They are not endorsed as medical, psychological, legal or professional relationship advice. Make your own decisions and seek qualified help when appropriate.

Surthrive branding, original content, interface and owned materials are protected by applicable intellectual property laws. You may use Surthrive for personal, lawful purposes. You keep all rights in your own original content, including your Journal.

You may share Surthrive material only where the application provides a Share function or otherwise clearly permits sharing. Such sharing remains subject to attribution, copyright and third-party rights. You may not commercially reproduce the Surthrive content library without permission.

Surthrive is currently free. If we introduce paid features, we will update these Terms first and clearly show the price, billing period, renewal and cancellation terms before you buy. Nothing in these Terms limits your rights under the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable law.

Online services may occasionally experience maintenance, outages, technical errors or feature changes. We work to keep Surthrive available, but it may sometimes be unavailable because of maintenance, outages or technical problems.

We may make reasonable changes to the service and these Terms. If we make a significant change to Surthrive or these Terms, we will tell you in the app before it takes effect. If you don’t agree with a change, you can stop using Surthrive and ask us to delete your account.

We may suspend or terminate accounts where reasonably necessary for serious Terms breaches, Community abuse, fraud, security risks, unlawful conduct, or danger to others. Where appropriate, we will provide notice or an opportunity to respond. Rights under the Australian Consumer Law are preserved.

Nothing in these Terms limits any liability or right that cannot lawfully be limited or excluded. Subject to that, our liability is limited to the maximum extent permitted by law.

Surthrive relies on third-party providers, including Base44 and external assessment resources, and may link to third-party services. Those services may have their own terms and privacy practices.

These Terms are governed by the laws of New South Wales, Australia, subject to applicable consumer rights and jurisdictional laws that cannot legally be displaced.

For any question about these Terms, contact contact@surthrive.app.